Public Utilities
Operations
Billy Shuford
Manager of Utility Operations
The Utility Department is responsible for operation and maintenance of the City owned electric, water, wastewater and natural gas facilities. The Manager of Utility Operations oversees the division activities.
Utility Billing
Mary Beth Burkmier
Manager of Utility Billing
The Public Utility Billing division is responsible for all activities related to
accurately generating and collecting all utility bills for City customers. The
meter readers read all electric, gas and water meters and connecting and
disconnecting services, as necessary. The customer service personnel are
responsible for explaining billing questions, establishing new accounts and
generating work orders for field crews. The Manager of Utility Billing
oversees the Utilities Billing division.