Public Utilities

Operations

Billy Shuford
Manager of Utility Operations

The Utility Department is responsible for operation and maintenance of the City owned electric, water, wastewater and natural gas facilities. The Manager of Utility Operations oversees the division activities.

Utility Billing

Mary Beth Burkmier
Manager of Utility Billing

The Public Utility Billing division is responsible for all activities related to accurately generating and collecting all utility bills for City customers. The meter readers read all electric, gas and water meters and connecting and disconnecting services, as necessary. The customer service personnel are responsible for explaining billing questions, establishing new accounts and generating work orders for field crews. The Manager of Utility Billing oversees the Utilities Billing division.